Privacy Policy

The Protection of Personal Information Act, a law passed by the South African parliament, stipulates the conditions that you must follow to lawfully process the personal information about persons.

"To promote the protection of personal information processed by public and private bodies; to introduce certain conditions so as to establish minimum requirements for the processing of personal information; to provide for the establishment of an Information Regulator to exercise certain powers and to perform certain duties and functions in terms of this Act and the Promotion of Access to Information Act, 2000; to provide for the issuing of codes of conduct; to provide for the rights of persons regarding unsolicited electronic communications and automated decision making; to regulate the flow of personal information across the borders of the Republic; and to provide for matters connected therewith."

The personal information of every person must be protected. POPIA breaks down the conditions and steps that must be followed to do so.

POPIA protects people from harm — be it physical, emotional, or financial. This is the duty of those who process the personal information of ourselves and others.

Access to personal information through various digital interfaces, safety cloud portals, and mobile devices makes it essential that personal information is legally policed and safeguarded.

POPIA applies to everybody who processes personal information. It applies to all public and private entities. In terms of POPIA, processing means any operation or activity (either automated or not) that involves the collection, receipt, recording, organisation, collation, storage, updating, retrieval, dissemination, distribution, merging, and degradation or erasing of data.

8 POPIA Conditions for Lawful Processing:

This policy describes how i-MC, a division of our parent company Safe Working Practice (Pty) Ltd, collects and utilises your personal information, how we secure it, and your choices and rights in relation to your personal information.

It includes storing and processing personal data collected when you:

• Request OHS consulting, safety files, or agent services.
• Utilise the i-MC safety management platform, cloud software, and mobile solutions.
• Provide access to your IT infrastructure through support tools.
• Visit our websites and digital safety portals.
• Interact with our social media channels or marketing communications.
• Submit information by completing an online contact or demo request form.
• Contact us (or we contact you) via telephone, email, or digital chat widgets.

You may browse our website without submitting personally identifiable information. We collect personal information when you fill in forms, request software demos, or engage our services.

We may also collect non-personally identifiable analytical data, including device information, IP address, geographic region, browser type, and aggregate website usage statistics via cookies.

We process personal information under the following legal bases:

• Legitimate commercial interest in providing, managing, and improving our OHS services and software.
• Compliance with statutory obligations under South African OHS legislation and POPIA.
• Performance of contractual agreements entered into with client organisations.
• Your explicit consent obtained via forms, subscriptions, or opt-in interactions.

Personal data is processed strictly for legitimate operational purposes, including:

We do not sell, rent, or make personal information commercially available to third parties. Data is shared only with consent or for strict legal/operational requirements with verified partners bound by contractual non-disclosure and POPIA compliance agreements.

All data is stored on secure cloud servers with strict access controls, encryption protocols, and regular backups. Access is limited strictly to authorized personnel.

Data collected through the i-MC platform may be processed and stored on secure Oracle Cloud Infrastructure servers located in certified, ISO 27001 compliant cloud data centers.

Under POPIA, you have the right to:

We may send direct marketing regarding OHS solutions, software updates, and regulatory news. You may opt out at any time using unsubscribe links in emails or emailing info@i-mc.co.za.

We retain personal information only for as long as necessary to fulfill operational, legal, and statutory safety record-keeping requirements under South African law.

Our website contains links to partner sites (such as safepractice.co.za and safetcon.co.za). These external sites maintain their own privacy policies for which we do not accept liability.

We reserve the right to modify this privacy policy at any time. Updates take immediate effect upon publishing on this page.

If you wish to exercise your rights or have privacy queries, please contact our information officer:

The information provided on this page is for general guidance purposes only and does not constitute formal legal advice. Organizations should seek independent legal counsel regarding specific POPIA obligations. i-MC and Safe Working Practice (Pty) Ltd accept no liability for decisions made based on this guidance.